Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

Privacy Policy
Last Updated: [Insert Date - e.g., November 4, 2025]

1. Who We Are

This website, [www.dougfeaver.com] ("we," "us," or "our"), is located at [9201 Wedgemount Plateau, Whistler, BC, V8E1M1].

We respect your privacy and are committed to protecting it through our compliance with this policy.

Site Design Note: The visual design and branding of this website were created by Doug Feaver and his team Doug Feaver Design Company, a subsidiary of Madiline Living.

(The rest of the standard policy follows, as it is separate from the design credit)

2. Information We Collect

We only collect the information we need to provide our services and improve your experience.

Information You Give Us Directly: This includes things like your name and email address when you sign up for a newsletter, create an account, or contact us via a form.

Automatic Information (Cookies and Tracking): When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, and some of the cookies that are installed on your device. We use this data to understand how people use our site and to improve it.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: [hello@madiline.com]

By Mail: [9201 Wedgemount Plateau, Whistler, BC, V8E1M1]

Frequently Asked Questions

Custom and personalised orders

All of Doug’s designs are thoughtfully printed on sustainably sourced, fully recyclable materials.

Legal imprint